Quality, HSSE, and Continuous Improvement Policy and Procedure
Effective policy and procedures are central to the operations of ATDC SDN BHD. The organisation’s commitment to delivering and maintaining high quality training and assessment experiences and outcomes for candidates in a safe environment relies on the systematic collection and analysis of data regarding all aspects of the training operation.
The analysis of this data through the continuous improvement procedures will highlight areas for corrective action that can be implemented to continually improve services to candidates and their employers.
The policies and procedures outlined in this document highlight the quality and continuous improvement approach that ATDC SDN BHD implements in its training and assessment operations.
ATDC is committed toward the fulfilment of LEEA and OPITO’s goals and objectives in all its programs and activities. Primarily, ATDC SDN BHD seeks to promote the safety and well-being of the participants as well as achieve the competencies of the skills desired.
ATDC SDN BHD Quality Policy
Our quality policy is to continually do our best to ensure fulfilling customers’ need through the provision of high quality safety and skill training and services, which meet industry and international standards. Moreover, we are committed to customer satisfaction by offering excellent training and consultancy services. We achieve this by:
- Understanding and agreeing on customer’s needs;
- Working with Quality Objectives at relevant functions and levels;
- Skill development across organisation;
- Effective communication; and
- Continuous improvement of Quality Management System.